In the competitive world of retail; efficiency and accuracy are key to success. That is why, in addition to having a powerful business management tool, you need a set of add-ons that differentiate you from the competition and allow you to reach a new level. Continue reading this blog where we will tell you why they are crucial to increase productivity, sales and inventory management, as well as some software recommendations that we at Tekiio believe can transform your retail business, improving operational efficiency and your customers' experience
WHEN AN ERP IS NOT ENOUGH FOR YOUR INCREASING OPERATIONS...
If you are a CEO, Director or Regional Manager, surely one of your biggest priorities is to keep a real-time control of all the operations of your stores, restaurants or branches.
Although Oracle NetSuite is a highly efficient tool for managing medium and large retail businesses, sometimes our needs are very specific. That's why the platform enables partners and developers to develop customized solutions based on their experience in the retail sector -which differentiates it from other ERP business management systems- and makes it a more collaborative and customized option.
Although they may be in the same industry, a sneaker store with a large catalog of products and thousands of transactions is not the same as a store that sells luxury footwear and has suppliers in different parts of the world. The former needs a point-of-sale system that automates its sales process, while the latter requires an international logistics solution.
Combined, these complementary tools can help retail companies transform their business in a variety of ways:
- Increase operational efficiency: These tools can automate tasks that are normally performed manually, which can save companies time and money.
- Improve data accuracy: These tools can centralize data, which can help companies make better business decisions.
- Enhance customer experience: These tools can help companies provide a better customer experience, which can lead to increased sales and customer satisfaction.
So we researched from the list of certified NetSuite Apps the three that will help you the most.
ZOKU POS: take the control of your point-of-sales
Zoku POS offers a platform that works with your existing hardware - including printers, scanners and scales - and embeds it with NetSuite for real-time inventory updates and integrated billing. On the other hand, from the front end, ZOKU shows your customers a friendlier, more intuitive look and feel, and you can even add loyalty programs, coupons and customized promotions.
More specifically, ZOKU includes features such as:
- Sales management: allows retailers to record sales, process payments and make returns.
- Inventory management: efficiently track inventory, place orders and manage stock levels.
- Customer management: store information about your customers, track purchases and send direct marketing.
ShipStation: YOUR RETAIL LOGISTIC TOOL
The main promise of ShipStation is to provide a complete view of the logistics process and facilitate operations, from filling purchase/sales orders through printing labeling and finally automatically updating order locations and sending email messages.
ShipStation leverages the power of NetSuite's CRM, Commerce, Finance, Inventory and Marketing modules to carry out all your processes and also create reports with relevant information about your buying/selling behaviors and the most popular channels for your operations.
Other ShipStation features include:
- Returns management: ShipStation allows retailers to manage product returns, process refunds and track the status of returns.
- Tax management: ShipStation allows retailers to calculate taxes on shipments and generate tax reports.
Shopify: A TIMELESS E-COMMERCE CLASSIC
Despite the fact that it needs no introduction, it is worth remembering that this e-commerce platform is one of the most chosen by business owners of various sizes to put their product offerings online in a simple and fast way.
Among its main functionalities are the creation of customized websites using drag and drop functions, brand customizations and integrations with other applications, including the most recognized payment platforms such as Stripe and PayPal.
There are other functionalities that to a more or lesser measure will help you manage your online store:
- Real-time order and customer synchronization with NetSuite.
- Inventory synchronization between NetSuite and Shopify
- Measure your performance and sales with information collected from your own and competitors to help you make better decisions.
HOW DO I CHOOSE THE RIGHT TOOL FOR MY COMPANY?
Selecting the right tools for your business will depend on your specific needs. There are many factors to consider, such as the size and complexity of your business, your current processes and your business objectives.
Some key factors to consider are:
- The features you need: Make sure the tools you choose offer the features you need to manage your business.
- The size of your business: Some tools are designed for small and medium-sized businesses, while others are designed for large businesses.
- Price: Prices of tools can vary widely. Be sure to compare prices from different vendors before making a decision.
the final decision is yours and tekiio is here to be your ally
Integrating supplementary tools into the retail environment is a valuable strategy for driving business success. By improving operational efficiency, these solutions enable companies to manage their daily operations more effectively, from inventory to logistics, thus optimizing internal processes.
In addition, the data accuracy provided by these solutions not only improves strategic decision-making, but also contributes to greater transparency and reliability throughout the supply chain. The customer experience also benefits, as the implementation of innovative technology solutions can personalize and enhance the interaction between the company and its customers, promoting customer loyalty and satisfaction.
If, after reviewing these options, you are interested in implementing any of them in your retail business or exploring a customized solution. Do not hesitate to contact us. Complete our contact form and our team will be happy to discuss your needs and work with you to achieve your goals.